Addiction & Substance Use

How to Talk to Someone You Love About Substance Use

You can’t make someone choose recovery — but how you start the conversation can make it easier for them to consider change.

You have probably rehearsed this conversation more than once. You see something changing — drinking, pills, a pattern you can’t quite name — and you want to say something, but you’re afraid they’ll get angry, deny it, or shut down. The goal isn’t to win an argument; it’s to make it possible for them to think honestly about what’s happening.

loved ones and addiction
No program commitments
UPMC · Aetna · Highmark · Cigna
All ages treated
Telehealth available statewide
Serving Clients since 2015

In my work with individuals and families dealing with addiction, I’ve learned that these conversations usually go better when the goal isn’t to win an argument. The goal is to make it possible for the other person to think honestly about what’s happening. You can’t make someone choose recovery — but the way you approach the conversation can make it easier, or harder, for them to consider change.

You don’t have to wait for someone’s life to fall apart before you say something

“Rock bottom” isn’t a prerequisite for change. Substance use exists on a continuum, and your concern is legitimate long before anything catastrophic happens. An earlier conversation can plant something that matters later, even if nothing shifts that day. Sometimes success isn’t hearing “you’re right, I need help.” Sometimes success is simply saying something important clearly enough that the person remembers it later.

Talk about what you’ve noticed — not what you’ve decided they are

When a conversation opens with “you’re an addict,” you’ve handed the other person something to argue with. Now the discussion isn’t about the behavior; it’s about the label — and the label becomes the battlefield. It helps far more to describe what you’ve actually seen:

  • “You’ve missed work a few times this month.”
  • “You told me you wanted to cut back, and it’s seemed harder than you expected.”
  • “I’ve noticed you’re drinking alone more often.”
  • “You haven’t seemed like yourself lately, and I’m worried.”

Describing behavior keeps the conversation about the behavior — and it keeps the person a person, not a diagnosis.

Ask questions that leave room for an honest answer

Some of the most useful things you can bring are genuine questions:

  • “How do you feel about how much you’re using right now?”
  • “Have there been times you’ve wanted to cut back?”
  • “What do you like about it — and what don’t you like about it?”
  • “Has it started costing you anything you care about?”
  • “What would have to happen for you to think about a change?”

The important part: don’t ask these as traps. If you already know the answer you want to hear, the person will hear the interrogation underneath the question. It also helps to understand ambivalence — a person can genuinely want to keep using and genuinely want some of the consequences to stop, both at once. Those conflicting feelings usually live side by side, and they’re where change actually starts.

If they disagree with you, you don’t have to prove your case

If someone says “it’s not a problem,” repeating the evidence louder rarely creates insight. There are many reasons a person might see it differently — shame, fear of what treatment means, fear of losing control or facing withdrawal, or simply not feeling ready. You don’t have to win that debate. You can say: “I hear that you don’t see it the way I do. I’m telling you because I care about you, and I’m worried about what I’ve been seeing.” Then stop. Staying present isn’t the same as agreeing that nothing is wrong.

Being nonjudgmental doesn’t mean pretending it isn’t affecting you

A compassionate approach can start to sound like endless accommodation, and it shouldn’t. A boundary describes what you will do in response to a situation — it isn’t a lever to force someone else to change. So instead of “you have to stop drinking,” it might sound like: “I won’t ride with you, or let the kids ride with you, if you’ve been drinking.” Boundaries around money, safety, driving, children, and what happens in your home are yours to set, whatever the other person decides to do.

If they’re willing to get help, don’t make them solve the whole treatment system that night

If the person is open to help, the first useful question isn’t “which rehab?” It’s “what level of care does this person actually need?” That can range from outpatient therapy, to more intensive outpatient treatment, to substance-use specialty care, to a medical evaluation or withdrawal management when that’s clinically necessary, to psychiatric care when there’s a co-occurring mental-health concern. A good outpatient therapist should also be willing to say when outpatient therapy isn’t enough. If you want to understand the options, our Addiction Treatment page is a place to start.

What this work can actually look like

When I work with someone concerned about substance use, I don’t start by assuming I know why the behavior is happening or what change should look like. We start by understanding the person’s experience — what the substance is doing for them, what it’s costing them, and what they’d want to be different. From there, the approach depends on the person:

  • Motivational interviewing. We look honestly at both sides of the ambivalence — the part that wants something to change and the part that isn’t ready to let go yet.
  • CBT. We look at the thoughts, triggers, and situations that repeatedly lead into use, and the beliefs that make those patterns hard to interrupt.
  • DBT and emotional regulation. For some people, substance use has become one way of managing distress. Building other ways to tolerate and regulate hard emotions becomes part of relying on the substance less.
  • Family systems. Substance use rarely affects one person alone. When it helps, we look at how family members respond to one another and how everyone can respond more effectively.
  • Person-centered and strengths-based work. The work isn’t built around shame. We start from the strengths the person already has and the changes they’re willing to begin.

You may still need support even if they don’t want treatment

You can’t control another person’s readiness, and trying to can take over your whole life. Family members often need help deciding what they will and won’t take responsibility for — and therapy can help the concerned person even if the one using substances never comes in. Sometimes the first person in the family to walk into therapy isn’t the person using the substance. That’s not a failure; it’s often where things start to shift.

Three things to hold onto before the conversation

  1. Lead with concern, not accusation. Describe what you see and why you care.
  2. Listen for ambivalence. Don’t miss the small statements that show the person is already noticing the costs.
  3. Know what belongs to you. You can offer help, information, and boundaries. You can’t make someone decide they’re ready.

You don’t have to figure out the next step alone

If substance use is affecting you or someone you love, the first step doesn’t have to be committing to a long treatment program. It can simply be a conversation about what’s happening and what kind of help might make sense. Jessika Izzo, LPC works with adolescents, adults, and families navigating addiction and mental-health concerns, drawing on motivational interviewing, CBT, DBT, family systems, and person-centered therapy to help people understand patterns, build practical skills, and make meaningful change at a sustainable pace. Request an appointment to get started.

Ready to start?

Worried about a loved one’s substance use?

Our therapists help individuals and families approach substance use with care instead of confrontation, and find the right level of support. Confidential sessions, in person and by telehealth across Pennsylvania.

About Jessika Izzo, MS, LPC

Licensed Professional Counselor at CPA Counseling’s Robinson Township office, seeing clients across Pennsylvania by telehealth. Over a decade helping adolescents, adults, and families with addiction, anxiety, depression, and trauma, through a collaborative, trauma-informed approach.

COMMON QUESTIONS

Questions about communication

Straightforward answers to what people ask most often before reaching out.

No. “Rock bottom” isn’t a requirement for change. Substance use exists on a continuum, and your concern is valid long before a crisis. An earlier conversation can create an opening that matters later, even if the person doesn’t act on it right away.

Describe what you’ve actually noticed rather than labeling them — “you’ve missed work a few times” lands better than “you’re an addict.” Lead with concern, ask open questions, and let them know you’re raising it because you care. The goal is an honest conversation, not winning an argument.

Repeating the evidence louder rarely helps. People may see it differently out of shame, fear, or not feeling ready. You can say you see it differently, that you care, and that you’re worried — then stop. Staying present isn’t the same as agreeing that nothing is wrong.

No — you can’t control another person’s readiness. What you can do is raise your concern clearly, listen for ambivalence, offer help and information, and set your own boundaries. Change has to be theirs, but how you show up can make it easier to consider.

You may still need support. Constant monitoring can consume a family’s life, and therapy can help the concerned person decide what they will and won’t take responsibility for — even if the person using substances never attends. Sometimes the first person in the family to come to therapy is the one who isn’t using.

It depends. Care can range from outpatient therapy to more intensive outpatient treatment, specialty substance-use care, medical evaluation, or withdrawal management when necessary. A good outpatient therapist will also say when outpatient isn’t enough. CPA Counseling can help you think through the right level of support.

READY TO START?

The next hour can belong to you

Nothing about this gets easier by waiting. The loop is designed to keep running, and every week it runs it takes a little more — your sleep, your attention, the people who’ve stopped asking. You don’t need to have quit anything before you walk in, and you don’t need a plan. You just need to stop negotiating with it on your own.